GreenLake Work Order Manager, Special Programs PMO
Depending on the size of the deal or account, the Engagement Manager can play a variety of leadership roles in the Pursuit lifecycle. On smaller deals the Engagement Manager can perform the role of Business Developer, guide the solution development effort, manage negotiations with the customer & the customer's advisors, define contract terms & conditions and manage the internal HPE SOAR governance process to secure final approval for the deal. On larger deals the Engagement Manager takes over from the Business Developer (or Client Manager in the case of new business from existing account) to guide a team of Pursuit experts who assess client needs, fashion a solution, price a contract, secure internal HPE approvals and finally client agreement. The role normally ends when the deal is won and can be seamlessly turned over to Delivery Transition and Client Management. The Engagement job family ranges from being accountable for specific components of the Pursuit lifecycle to full accountability for the complete Life cycle. Its scope ranges from small deals /contract re-negotiations in a single country with a local company to large, complex, global deals with Fortune 100 clients. Foundational expertise in program/project management coupled with contract negotiation & client relationship skills. The role assists Business Development in the qualification, risk assessment of potential opportunities. The Engagement Manager is accountable for assembling a team of expert resources to pursue the opportunity to successful win. The role conducts negotiations at high level of the customer organization, on such complex outsourcing issues like business case development, asset acquisition, human resource transfer and financial topics. It manages the engagement plan development & proposal-writing process and relationships with client 3rd party consultants who influence the industry and the client. The Individual Contributor part of the Engagement Family provides specialized support services to the overall Engagement. Those services can impact one or several of the typical Engagement lifecycle components such as Proposal development/response, solution and pricing coordination, general project management of the various Deal Project Plan elements, bid assurance/risk assessment, contract statement of work, and Transition plan initiation. Management Level Definition:
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Guides and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises judgment within broadly defined policies and practices to find best method for accomplishing work and achieving goals. May provide mentoring, support and guidance to lower-level employees.
Responsibilities:
Guide deal teams and represent the company to the customer for outsourcing deals up to $50m TCV. Responsible for assembling all required resources/skills to develop proposal, pursue and win international outsourcing deals. (PDs more than ELs) Coordinates all deal team efforts with sponsorship of MS Engagement Director. Assists in opportunity qualification and risk assessment. Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be property delivered. Develops deal timeline and ensures that pursuit team meets deal milestones and deadlines. Guides pursuit team in developing and substantiating a winning value proposition that supports the needs of the customer, including analyzing critical business drivers and risks. Guides negotiations for large national deals and assists with large complex global deals. Proactively manages all resource requirements throughout deal pursuit. Helps in the transition of deal leadership to permanently assigned management to ensure seamless asset transfer, personnel transfer, technology and process adoption. Education and Experience Required:
Typically, 7 years in complex IT service business. University degree preferable. Demonstrate knowledge of corporate policies, processes, products, and markets. Knowledge and Skills:
Some industry knowledge This role has been designated as 'Edge', which means you will primarily work outside of an HPE office HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status.
Salary Range:
$150K -- $200K
Minimum Qualification
Software Development, IT ConsultingEstimated Salary: $20 to $28 per hour based on qualifications.
Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Guides and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises judgment within broadly defined policies and practices to find best method for accomplishing work and achieving goals. May provide mentoring, support and guidance to lower-level employees.
Responsibilities:
Guide deal teams and represent the company to the customer for outsourcing deals up to $50m TCV. Responsible for assembling all required resources/skills to develop proposal, pursue and win international outsourcing deals. (PDs more than ELs) Coordinates all deal team efforts with sponsorship of MS Engagement Director. Assists in opportunity qualification and risk assessment. Responsible for validating/endorsing the technical solution for the deal. Works with delivery to assure that solution design can be property delivered. Develops deal timeline and ensures that pursuit team meets deal milestones and deadlines. Guides pursuit team in developing and substantiating a winning value proposition that supports the needs of the customer, including analyzing critical business drivers and risks. Guides negotiations for large national deals and assists with large complex global deals. Proactively manages all resource requirements throughout deal pursuit. Helps in the transition of deal leadership to permanently assigned management to ensure seamless asset transfer, personnel transfer, technology and process adoption. Education and Experience Required:
Typically, 7 years in complex IT service business. University degree preferable. Demonstrate knowledge of corporate policies, processes, products, and markets. Knowledge and Skills:
Some industry knowledge This role has been designated as 'Edge', which means you will primarily work outside of an HPE office HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status.
Salary Range:
$150K -- $200K
Minimum Qualification
Software Development, IT ConsultingEstimated Salary: $20 to $28 per hour based on qualifications.
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