FM Onsite Operator - Mailroom
3.
0 The Woodlands, TX The Woodlands, TX Full-time Full-time Estimated:
$31.
3K - $39.
6K a year Estimated:
$31.
3K - $39.
6K a year 5 days ago 5 days ago 5 days ago ARC Document Solutions, Inc.
(NYSE:
ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud.
Find out more at www.
e-arc.
com.
Who we're looking for:
ARC is looking for a Full-time FM Onsite Operator to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers.
We are seeking someone to support and who understands FM/MPS specific solutions including providing the best quality service through exemplary onsite customer service and task execution.
In this role you will:
Collect, sort and distribute mail received via the United States Postal Service, FedEx, UPS and/or other carriers Coordinate delivery or courier services to arrange delivery of letters and packages Maintain and oversee onsite inventory and stock Retrieve and execute work orders according to customer needs Perform minor repairs, installations and routine equipment maintenance Create and maintain administrative reports for the customer and ARC's FM/MPS leadership team Draft and distribute correspondence including resource availability and onsite events Sustain effective and accurate communication within the client's site, and FM management for top customer service.
Troubleshoot and resolve problems with customer orders and/or equipment when appropriate, obtains assistance from technical expert when appropriate With conscious and consistent effort, quickly and accurately complete each task and/or job to uphold the customer's expectation of quality onsite service Participate in on-going ARC and other training to update technical and soft skills and knowledge Work additional and/or non-traditional hours per the client's needs Perform other duties as assigned Requirements:
High School diploma 1-3 years of related onsite administrative customer service Professional, business level written and oral communication skills including interpersonal skills that yield positive results Proficient problem solving and conflict resolution skills that yield positive results Proficient experience with Adobe and Microsoft Office tools including Word, Excel, Outlook and PowerPoint What We offer:
Excellent Company support and resources.
Excellent Company Reputation because we consistently receive 5-star customer reviews.
Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching.
A management team that supports you and wants to see you be successful.
Culture of caring for our employees.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to email protected and use the words Accommodation Request in your subject line.
To all recruitment agencies:
ARC does not accept agency resumes.
Please do not forward resumes to our Careers alias or other ARC employees.
ARC is not responsible for any fees related to unsolicited resumes.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 The Woodlands, TX The Woodlands, TX Full-time Full-time Estimated:
$31.
3K - $39.
6K a year Estimated:
$31.
3K - $39.
6K a year 5 days ago 5 days ago 5 days ago ARC Document Solutions, Inc.
(NYSE:
ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of customer locations nationwide, 170 worldwide service centers, and secure document storage in the cloud.
Find out more at www.
e-arc.
com.
Who we're looking for:
ARC is looking for a Full-time FM Onsite Operator to help us continue to provide the best employment experience for employees; and, continued excellent service for our customers.
We are seeking someone to support and who understands FM/MPS specific solutions including providing the best quality service through exemplary onsite customer service and task execution.
In this role you will:
Collect, sort and distribute mail received via the United States Postal Service, FedEx, UPS and/or other carriers Coordinate delivery or courier services to arrange delivery of letters and packages Maintain and oversee onsite inventory and stock Retrieve and execute work orders according to customer needs Perform minor repairs, installations and routine equipment maintenance Create and maintain administrative reports for the customer and ARC's FM/MPS leadership team Draft and distribute correspondence including resource availability and onsite events Sustain effective and accurate communication within the client's site, and FM management for top customer service.
Troubleshoot and resolve problems with customer orders and/or equipment when appropriate, obtains assistance from technical expert when appropriate With conscious and consistent effort, quickly and accurately complete each task and/or job to uphold the customer's expectation of quality onsite service Participate in on-going ARC and other training to update technical and soft skills and knowledge Work additional and/or non-traditional hours per the client's needs Perform other duties as assigned Requirements:
High School diploma 1-3 years of related onsite administrative customer service Professional, business level written and oral communication skills including interpersonal skills that yield positive results Proficient problem solving and conflict resolution skills that yield positive results Proficient experience with Adobe and Microsoft Office tools including Word, Excel, Outlook and PowerPoint What We offer:
Excellent Company support and resources.
Excellent Company Reputation because we consistently receive 5-star customer reviews.
Comprehensive Employee benefits that include full health, dental, vision, and life insurance as well as a 401-K Plan with company matching.
A management team that supports you and wants to see you be successful.
Culture of caring for our employees.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to email protected and use the words Accommodation Request in your subject line.
To all recruitment agencies:
ARC does not accept agency resumes.
Please do not forward resumes to our Careers alias or other ARC employees.
ARC is not responsible for any fees related to unsolicited resumes.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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